A:  After an on-site visit, C&T staff will send detailed photos of the host family’s living environment to students and parents. We also arrange video calls or in-person visits with host families, allowing you to gain a deeper understanding and choose the most suitable home.

A: Students and parents complete a homestay matching questionnaire. The C&T homestay service team will then recommend host families that best meet the preferences and requirements indicated on the form.

A: The C&T professional team conducts background checks and annual reviews for every recommended host family. Our coordinators personally visit each home every month to monitor the student’s well-being and the relationship with the host family.

A:  During the student’s stay, both C&T and the host family serve as guardians.The host family provides the student with a private room, breakfast and dinner on weekdays (lunch is purchased at school), and three meals a day on weekends. They also act as guardians on behalf of the parents—communicating with school teachers about the student’s performance, attending parent-teacher meetings, and overseeing the student’s daily routines.

A:  Each room is equipped with a bed, bedding, a desk, and a wardrobe.

A:  Accommodation during Thanksgiving, Christmas, and spring break is fully included.Each year, C&T organizes a variety of special activities for students during Christmas and spring break, such as skiing trips, cruises, campus visits, and Grand Canyon tours.For traditional Chinese festivals like Mid-Autumn Festival and Chinese New Year, all students in our program are invited to free group dinners and celebrations.

A:  C&T has a strict policy that students are not allowed to stay home alone overnight.If the host family needs to travel or be away temporarily (for business trips or family vacations), they will usually arrange for a relative to stay at home to look after the student, or C&T will arrange for the student to stay with another nearby host family. Host family absences cannot exceed five days, and for most family trips, students are typically invited to join.

A: If there is a school bus service in the area, most students take the school bus to and from school. If there is no school bus available, the host family will provide transportation.For extracurricular activities, transportation depends on the host family’s availability. If the activity schedule conflicts with the host family’s work, a private driver may need to be arranged at your own expense. C&T can help coordinate a driver (transportation fees are extra). 

A:  Yes, the host family can help supervise electronic device usage according to the parents’ requirements. For example, they can enforce rules such as having students turn in their phones and laptops by a certain time in the evening, or limit the daily usage time for electronic devices.

A:  The Local Coordinator and host family will promptly contact school teachers to understand the reasons behind any poor academic performance and provide support to the student.If the student is struggling with subject material, C&T’s tutoring team can offer academic tutoring (additional fees apply). In addition, C&T also provides GPA monitoring and university application planning services.

A:  Students are required to follow the House Rules set by the host family. This includes keeping their room tidy, helping with age-appropriate household chores, and notifying the host family promptly if going out or coming home late. Specific rules will be explained by the Local Coordinator before the student moves in.

A:  If a student plans to stay overnight elsewhere, they must fill out the C&T Overnight Stay Consent Form, stating the dates, address, companions, and emergency contact information.Only after the Local Coordinator verifies the details and the parents sign their consent can the host family grant permission, ensuring the student’s safety.

A:  C&T purchases health insurance for every student in the program.If a student falls ill, we help arrange medical appointments with doctors within the insurance network near the host family. In most cases, the host family takes the student to the doctor’s office. If the illness is more serious, the C&T coordinator will accompany the student to the hospital and provide support.

A: The coordinator makes monthly home visits and sends a monthly report to parents detailing the student’s academic progress and daily life. C&T also creates a dedicated communication group for each student and their family to provide timely updates and maintain regular communication.

A: If a conflict arises, please report it promptly to the assigned coordinator.The coordinator will professionally communicate with both the student and host family to understand the full situation and help resolve the issue. C&T Education will act as the parent’s representative and communicate with the host family, ensuring the student’s interests are protected.